Carnelian Sphere with Druzy Cave

Shipping Policy

All orders are carefully packaged and processed within 2–3 business days after purchase. Delivery timelines may vary depending on the shipping carrier and shipping method selected at checkout. Once an order has been shipped, transit times, delays, and final delivery are the responsibility of the carrier.

Tracking information will be provided once the shipment has been dispatched, allowing customers to monitor the progress of their order. Please ensure that all shipping information entered at checkout is accurate, as we are not responsible for delays or delivery issues caused by incorrect addresses provided by the customer.

For any shipping-related concerns, customers are encouraged to contact the carrier directly using the provided tracking information.

Return & Refund Policy

Returns may be requested within 30 days of the delivery date. To be eligible for a return, items must be returned in their original condition and packaging.

Refunds will only be processed after the returned items have been received and inspected. Once the inspection is completed and the return is approved, the refund will be issued to the original payment method. Processing times may vary depending on the financial institution.

Please note that any damage, loss, or delivery issues caused during transportation must be handled directly with the shipping carrier. Customers may be required to file a claim with the carrier for shipping-related damages.

We reserve the right to refuse returns or refunds for items that are returned damaged, altered, or not in their original condition.